Refund & Return Policy

At Taylor Antivirus Resale LLC, we specialize exclusively in the immediate provisioning of intangible, digital assets. Because our store supplies digital retail software licenses sent directly via electronic mail protocols, our policy differs fundamentally from stores dealing in physical shipments.

1. Nature of Digital Goods

All purchases completed on taylorantivirusresale.com represent digital product keys. Once a digital license string is generated, allocated, and transmitted to your designated electronic mail inbox, it cannot be physically retrieved, restocked, or undone. Consequently, we cannot accept traditional physical returns or provide generic refunds for simple changes of mind after delivery.

2. 30-Day Validation and Resolution Period

We stand firmly behind the legitimacy of our digital supply chains. If you experience unexpected verification issues or systematic errors during the initial activation sequence of your purchased key, we offer a dedicated 30-day resolution timeframe from the exact date of your purchase.
To initiate an order inquiry for a faulty key or deployment block, you must contact us via email at admin@taylorantivirusresale.com. To ensure a swift resolution, please include the following specific verification details:
    • Your full billing name and original transactional order number.
    • The exact date the purchase transaction was finalized.
    • A clear visual screenshot or text readout of the specific error code displayed by the software during the activation process.

3. Verification & Resolution Protocols

Upon receipt of an inquiry, our billing and provisioning team will manually review the transactional logs to check the validity status of the digital license key. If our distribution checks confirm that the digital code was structurally faulty or failed database validation prior to user delivery, Taylor Antivirus Resale LLC will promptly issue a functional replacement key or process a complete payment reversal via the initial transaction channel.
4. Important Exclusions

We cannot authorize replacements or payment reversals if the registration difficulty stems from hardware incompatibilities, un-updated operating systems, pre-existing software conflicts on the user’s individual device, or inquiries made after the 30-day transactional timeframe has expired.
    • Corporate Email: admin@taylorantivirusresale.com
    • Business Operations Address: 383 Township Road 344, Ironton, Ohio 45638, United States

Â